SICCN Complex Care Network

Lee County

Browse or search for resources and services available through the Southeast Iowa Complex Care Network (SICCN). Search words like "water" or "children" to find resources that match what you're looking for.

AIDS/HIV Hotline (Iowa)

800-448-0440
Categories: Information Helplines

Al-Anon

Website
https://iowa-al-anon.org
Categories: Substance Use

Alcohol Treatment Referral Hotline

800-252-6465
Categories: Substance Use

Alcoholics Anonymous (meetings in your area)

866-210-1303
Website
https://www.aa.org

Alzheimers Association

800-272-3900
Categories: Information Helplines

American Cancer Society

800-227-2345
Categories: Information Helplines

American Kidney Fund

800-638-8299
Categories: Information Helplines

American Lung Association of Iowa

515-309-9507
Categories: Information Helplines

American Red Cross

Hours are Monday - Friday, 8:00 a.m. to 4:30 p.m. Emergency disaster response, 24-hour armed forces emergency services, health and safety classes. Check their website or call to find upcoming blood drives in the area.

2116 Grand Ave.
Des Moines, IA 50312
515-243-7681
319-393-3500
877-272-7337
Website
https://www.redcross.org/

Attorney Referral Service of the Iowa Bar Association

800-532-1108
Categories: Legal

Better Business Bureau

800-222-1600
Website
https://www.bbb.org/
Categories: Information Helplines

Boy Scouts of America

Provides boys (7-18 years of age) an effective program designed to build desirable qualities of character, to train in responsibilities of participating citizenship and to develop better physical fitness.

6123 Scout Trail
Des Moines, IA 50321
515-266-2135
Website
https://www.scouting.org/

Child Abuse Hotline - Iowa

800-362-2178
Categories: Information Helplines

Community Action Agency of Southeast Iowa

220 South 22nd St.
Keokuk, IA 52632
319-524-6383
Website
https://www.houseiowa.org/

Community Action Center - Tallarico

Monday – Friday, 8:00 a.m. - 4:30 p.m. 

220 S. 22nd St.
Keokuk, IA 52632
319-524-6383
Categories: Food Banks, Budget Classes

Community Action North Lee

Monday - Friday, 8:00 a.m. - 4:30 p.m.

3433 Avenue O
Fort Madison, IA 52627
319-372-4471

Community Action of Southeast Iowa

Provides Senior Home Repair program and housing assistance.

Hours: Monday - Friday, 8:30 a.m. - 4:30 p.m.

2850 Mt. Pleasant
Suite 108
Burlington, IA 52601
651-753-0193

COMPASS, Iowa (for disabled & their families)

800-779-2001
Categories: Information Helplines

Compassus Hospice

119 E. 2nd St.
Washington, IA 52353
319-308-0343

Counseling Associates, Inc. (Fort Madison)

Call for information about the program.

Hours: Mondays - Fridays, 8:00 a.m. - noon, 1:00 p.m. - 5:00 p.m.

1014 Ave. H
Fort Madison, IA 52627
319-372-7689

Counseling Associates, Inc. (Keokuk)

Provides Integrated Health Home services for adults on Medicaid who have a serious mental illness. Call for information about the program.

Hours: Mondays - Fridays, 8:00 a.m. - noon, 1:00 p.m. - 5:00 p.m.

1522 Morgan St.
Keokuk, IA 52632
315-524-0510

Cyber Tipline (report exploitation of children on Internet)

800-843-5678
Categories: Information Helplines

Dependent Adult or Child Abuse & Neglect (Iowa)

24 hours/day

800-362-2178
Categories: Emergency Services

Disabilities and Community Services Office

Coordinates services for people with mental illness and/or disabilities.

307 Bank St.
Keokuk, IA 52632
855-581-8111
855-895-8398 - Text

Domestic Violence Hotline, National

Text BEGIN to 88788
800-799-7233
Categories: Information Helplines

Domestic Violence Intervention Program/Rape Victim Advocacy Program

24 Hour crisis hotline for those affected by domestic and sexual violence. Free and confidential services, immediate police & hospital intervention for domestic violence and sexual assault, domestic violence & sexual assault advocacy, support groups, confidential shelter, individual counseling, public & school education, child advocacy. Service coordinators available to meet in local communities.

24 Hour Hotline TTY & Interpretation services available.

Main Office
1105 S. Gilbert Ct.
Iowa City, IA 52240
800-228-1625
800-373-1043
Website
https://dvipiowa.org/

Families Answer Line (Iowa)

800-262-3804
Categories: Information Helplines

Farm Financial Planning Program

Consists of one-on-one financial counseling, a computerized analysis of the farm business, and referral to
other extension programs or outside services that may be useful.

Iowa State University Extension Office
20493 Hwy. 1
P.O. Box 456
Keosauqua, IA 52565
319-293-3039
Website
https://www.extension.iastate.edu/farmanalysis/
Categories: Financial Assistance

Fort Madison Food Pantry

Monday, Wednesday and Friday, 9:00 a.m. - 3:30 p.m. (closed from Noon - 1:00 p.m.)

3421 Avenue L
Fort Madison, IA 52627
319-372-8071
Categories: Food Banks

Fort Madison Housing Authority

Hours: Monday, Tuesday, Thursday, and Friday from 8:00 a.m. - 4:30 p.m. and Wednesday 8:00 a.m. - noon 

1102 48th St.
Suite 1
Fort Madison, IA 52627
319-372-6083
Categories: Rent

Foundation 2 Crisis Line

24 hours/day full service crisis line for abuse, rape, suicide, etc.

319-362-1170
800-332-4224
Categories: Information Helplines

Furnace Repair and Replacement Program

First you must apply for Low Income Energy Assistance Program (LIHEAP). You will need:

  • Documentation of Home Owner
  • Age 60 and over or disabled
  • Number in the household/home
  • Type of dwelling
  • Type of heating fuel
  • Amount of Income - guidelines on the website or call the phone number

Warning: Funds for this service are limited, so those who meet the guidelines and are most in need will be served first.

Sieda Neighborhood Resource Center Hours

Summer Hours: May 1 - Sept. 30, Mondays, 8:45 a.m. - 3:45 p.m. 
Winter Hours: Oct 1 - April 30, Tuesdays and Wednesdays, 8:45 a.m. - 3:45 p.m.

Sieda Neighborhood Resource Center
902 4th St.
Keosauqua, IA 52565
641-640-9773 - Sieda

Gambling Hotline

800-426-2537
Categories: Information Helplines

Girls & Boys Town National Hotline

800-448-3000
Categories: Information Helplines

Great River Health Hospice

1306 Washington Rd.
West Burlington, IA 52655
319-768-3350

Greater Keokuk Area Habitat for Humanity

Provides building and renovation of homes, financial education, make available mortgage financing completes homeowner occupied repairs.

Monday - Friday

P.O. Box 314
Keokuk, IA 51632
319-382-5351
319-524-8541

HAWK-I

Health insurance for eligible children at no-cost or low-cost. Assists in payments for doctor visits, hospital stays, prescriptions, well-child visits, immunization, dental services, vision services and more.

Hours: Monday – Friday 8 a.m. to 5 p.m.

800-257-8563
Website
https://hhs.iowa.gov/medicaid/plans-programs/hawki

Healthy Families (Iowa Prenatal Care)

800-369-2229
Categories: Information Helplines

I-Smile Silver (Lee County Public Health)

I-Smile Silver helps connect all at-risk adults (ages 21 and over), including older Iowans and veterans, to needed dental care as well as other community resources. Modeled after the success of I-Smile for children, care coordination assistance is available at no cost for help finding a dentist, payment source, and transportation. Lee County Public Health Department is able to serve I-Smile Silver services for those living in Des Moines, Lee, and Van Buren Counties.

3 John Bennett Drive
P.O. Box 1426
Fort Madison, IA 52627
319-372-5225
Website
https://hhs.iowa.gov/health-prevention/dental-oral-health/i-smile-silver

Internal Revenue Service (IRS)

800-829-1040
800-829-3676
Website
https://www.irs.gov/
Categories: Government

Iowa Child Care Resource and Referral

Maintains lists of current licensed/registered child care providers and provides information on choosing
quality child care. Helps current registered providers with information, training, and resources such as
childcare food programs, equipment and supplies for their business.

Davenport Office Hours: Monday – Friday: 7:30 a.m. – 4:30 p.m.

866-324-3236 - Davenport Office
Website
https://iowaccrr.org

Iowa Coalition Against Sexual Assault

515-244-7424
Website
https://www.iowacasa.org/
Categories: Information Helplines

Iowa Department for the Blind

515-281-1333
Website
https://blind.iowa.gov

Iowa Department of Public Safety

800-288-1047
Categories: Emergency Services

Iowa Department of Veterans Affairs

Camp Dodge Building
7105 Northwest 70th Ave.
Johnston, IA 50131
515-252-4698
800-838-4692
Website
https://dva.iowa.gov/

Iowa Domestic Violence Hotline

24-hour crisis line. Provides help to victims of domestic violence, sexual assault, homicide, human trafficking and other violent crimes.

800-770-1650

Iowa Health & Human Services

Keosauqua Hours: by appointment only.

Fairfield hours: Monday - Friday, 8:00 a.m. - 4:30 p.m.

Eligibility: Available with regard to income in Economic Assistance Programs and without regard to income in the Service Programs. Economic Programs: FIP (Family Investment Program), Food Stamps, Medical Assistance (Medicaid), Child Care Assistance. Service Programs: Family Centered Services, Foster Care Services, Foster Home/Adoption Licensing. Child Abuse: Assessments, Investigations & Dependent Adult Evaluation, Children and Adult Waiver Programs, Protective Child Care.

304 South Maple Ave.
Suite 100
Fairfield, IA 52556
641-472-5011
800-642-6249
Website
https://hhs.iowa.gov/

Iowa Legal Aid

Southeast Regional Office
112 E. 3rd St.
Ottumwa, IA 52501
641-683-3166
800-532-1275
Website
https://www.iowalegalaid.org/get-help/

Iowa Sex Offender Registry

515-725-6050
Website
https://www.iowasexoffender.gov/
Categories: Information Helplines

Iowa State Extension Service (Lee County)

Iowa State Extension Service provides a large variety of farm management information, summer programs and classes in gardening, sewing, food preservation, crafting, and other subjects differing in each county.

Call for hours and days.

414 North Main St.
P.O. Box 70
Donnellson, IA 52625
319-835-5116

Iowa State Patrol (non-emergency)

800-525-5555
Categories: Information Helplines

Iowa Vocational Rehabilitation Services & Iowa Workforce Development (IWD)

Employment program for individuals who experience a disability. Focus on service delivery that helps people prepare for, get, keep, and advance in employment. IVRS is an individualized program. It delivers employment services based on your unique individualized employment plan.

15260 Truman St.
Suite 4
Ottumwa, IA 52501
641-682-7569
Website
https://workforce.iowa.gov/vr/about-vr

Iowa WORKS (Burlington)

Services include: one-on-one career assistance, virtual workshops and resume building, labor market information, unemployment assistance, connection to training and workforce programs. In-person and virtual services are available.

Hours: Monday, Tuesday, Thursday & Friday, 8:00 a.m. - 4:30 p.m., Wednesday: 9:00 a.m. - 4:30 p.m.

550 S. Gear Ave.
Suite 35
West Burlington, IA 52655
319-753-1671
Fax:
Website
https://workforce.iowa.gov/jobs/iowaworks/iowaworks-burlington

Job Corps

Comprehensive employment training program available to men and women ages 16 – 24.

15229 Truman St.
Ottumwa, IA 52501
641-682-2000
800-733-5627
Website
https://ottumwa.jobcorps.gov/

Keokuk Housing Authority

Normal business hours. Call for details

111 South 2nd St.
Keokuk, IA 52632
319-524-4386
Categories: Rent

Keokuk Mobile Pantry New Testament Christian Church

Fourth Tuesday on even numbered months, 4:00 p.m. - 5:30 p.m.

1578 Hilton Rd.
Keokuk, IA 52632
515-564-0330
Categories: Food Banks

Lee County Department of Human Services - North

933 Avenue H
Fort Madison, IA 52627
319-372-3651

Lee County Drop-in Center

Monday - Friday, Noon - 7:00 p.m.

605 7th St.
Fort Madison, IA 52627
Categories: Meals

Lee County General Assistance (Fort Madison)

933 Avenue H
Fort Madison, IA 52627
319-376-0042
Website
https://www.leecounty.org

Lee County General Assistance (Keokuk)

307 Banks St.
Keokuk, IA 52632
319-524-1052

Lee County Health Department

3 John Bennett Dr.
P.O. Box 1426
Fort Madison, IA 52627
800-458-6672 ext. 3524
Website
https://www.leecountyiowa.gov/pview.aspx?id=21070&catid=25

Lee County Veterans Affairs Office

Office Locations:

701 Avenue F, Fort Madison, IA 52627 
Hours: Mondays, Wednesdays, Thursdays, 9:00 a.m. - 3:00 p.m. 

727 Main Street, Keokuk, IA 52632 
Hours: Mondays, Tuesdays, Fridays, 9:00 a.m. - 3:00 p.m.

319-372-5853

Lifeline

Formerly Phillips Lifeline.

800-543-3546
Website
https://www.lifeline.com/

Low-rent Housing Agency of Burlington

2830 Winegard Dr.
Burlington, IA 52601
319-753-2142
Categories: Rent

Milestones Area Agency on Aging

Home modification may include such things as fixing a hole in the floor, installing bars in the bathroom, and building a ramp. Services depend on an application, home visit from an employee of Milestones and approval for the repairs.

623 Pennsylvania Ave.
Ottumwa, IA 52501
855-410-6222
Website
https://www.milestonesaaa.org

Montrose Church of the Nazarene

Last Thursday of the month, 5:00 p.m. - 7:00 p.m.

102 N. 5th St.
Montrose, IA 52639
319-463-5837
Categories: Meals

Narcotics Anonymous

800-897-6242
Website
https://iowa-na.org
Categories: Substance Use

National Center for Missing & Exploited Children

800-843-5678
Website
https://www.missingkids.org/home
Categories: Information Helplines

National Human Trafficking Hotline

Text INFO to 233733
888-373-7888
Categories: Emergency Services

National Runaway Safeline

855-986-2156
Categories: Information Helplines

New Testament Christian Church

Tuesdays, 10:00 a.m. - 3:30 p.m.

1578 Hilton Road
Keokuk, IA 52632
319-524-8727
Categories: Food Banks

Optimae Community Services

Mondays - Fridays, 8:00 a.m. - 4:30 p.m. 

509 Ave. F
Fort Madison, IA 52627
Contact: Angie Torres, Director
319-372-3566

Optimae Home Health and Homemaking Services

Hours: Monday - Friday, 8:00 a.m. - 4:30 p.m. 

208 Bank St.
Keokuk, IA 52632
Contact: Holly Gegogeine, Home Health Administrator
641-233-8531

Prevent Child Abuse Iowa

515-224-2200
Website
https://pcaiowa.org/
Categories: Information Helplines

Quitline Iowa

Free tobacco cessation program. Offers phone + online, phone only, and online only services. 

36072 - Text
800-784-8669
Website
https://quitlineiowa.org/en-US
Categories: Substance Use

Rape, Abuse, & Incest National Network (RAINN)

800-656-4673
Categories: Information Helplines

Salvation Army - Fort Madison

Will provide delivery to seniors as needed.

Hours: Monday - Friday (appointment by phone)

1415 Ave. M
Fort Madison, IA 52627
319-372-2770
Categories: Food Banks

Salvation Army - Keokuk

Will provide delivery to seniors as needed.

Hours: Monday – Friday, 10:00 a.m. - 4:00 p.m. (appointments by phone).

31 South 30th St.
Keokuk, IA 52632
319-524-1144
Categories: Food Banks

Seibus (Southeast Iowa Bus)

Hours: Mondays- Fridays, specific hours see below. Services are provided throughout Des Moines, Henry, Lee and Louisa counties.  Services include rides to all hospitals in Iowa City, IA. Schedule for General Public:

From and in Fort Madison (Lee County): Monday, Wednesday, Friday, 11:00 a.m. - 3:00 p.m. 
Keokuk (Lee County): Monday, Wednesday, Friday, 11:00 a.m. - 3:00 p.m. 

  1. Call SEIBUS Scheduler at 1-866-753-5107 
  2. Select Option 1 for Bus Availability.
  3. Appointments should be made 24-48 hours before taking the ride. 

Rides to Iowa City Hospitals:

  • From Keokuk: Tuesday - Thursday
    Hours: pickup at your home 5:30 a.m. - 6:00 p.m., arrival in Iowa City, 9:00 a.m. 
  • From Fort Madison, Tuesday - Thursday
    Hours: pickup at your home: 6:15 a.m. - 6:30 a.m., arrival in Iowa City, 9:00 a.m. 
    Hours: departure from Iowa City, 2:30 p.m., arrival at your home, approx. 5:00 p.m. 

Rides to and from Cedar Rapids, IA airport:

Call for details. Rides arrive at the airport at approximately 9:30 a.m. Departures from the airport are Tuesday - Thursday, 1:30 p.m. and Wednesdays, 12:30 p.m.

Have money or pass available before boarding the bus.  Masks are requested to be worn by all to continue to help prevent COVID. Prices vary depending on location, so best to call the SEIBUS phone number to find out specific price for your need.

211 N. Gear Ave.
West Burlington, IA 52655
319-753-5107
Categories: Transportation

Senior Health Insurance Information Program (SHIIP)

2000 S. Main St.
Fairfield, IA 52556
641-469-4308
Website
https://shiip.iowa.gov

Sexual Abuse Hotline (Iowa)

800-284-7821
Categories: Information Helplines

Sieda Administrative Offices

725 North 2nd St.
Ottumwa, IA 52501
641-682-8741
800-622-8340
Website
https://www.sieda.org/housing-stabilization/weatherization/

Social Security Administration

800-772-1213
Website
https://www.ssa.gov/

Southeast Iowa Regional Housing Authority

Call for hours and details.

211 N. 5th St.
Suite 100
Burlington, IA 52601
319-753-5109
Categories: Rent

Southeast Iowa Regional Medical Center Great River Health

Counseling, psychiatric evaluate and medication management and in-patient mental health care. Call for specific days and hours.

West Burlington Location:
1221 South Gear Ave.,
West Burlington, IA 52655

5409 Ave. O
Suite 125
Fort Madison, IA 52627
319-376-1130 - Fort Madison
319-768-1000 - West Burlington
Website
https://www.greatriverhealth.org/health-services/mental-health/

Southeast Iowa Regional Planning Commission

Provides home repair, new construction, lending.

211 N. Gear Ave.
Suite 100
West Burlington, IA 52655
319-753-5107

St. John's United Church of Christ

Mondays - Fridays, the last week of the month, 5:30 p.m. - 6:30 p.m.

501 10th St.
Fort Madison, IA 52627
319-372-1688
Categories: Meals

State of Iowa Rent Reimbursement

Below is contact information about having part of rent reimbursed to the person(s) renting a home or apartment for those who do not have internet access to the information.  Persons must be 60 years old and above. 

Applications may be found and made online.

Other contacts on the internet for Iowa rent reimbursement are:

Contact: Melanie Raffallo, or her replacement
515-281-3861
Categories: Rent

Substance Abuse & Addiction Hotline

844-289-0879

Substance Abuse & Mental Health Services Hotline

800-662-4357
Website
https://findtreatment.gov/
Categories: Substance Use

Suicide & Crisis Lifeline

988
Categories: Information Helplines

Teen Line

Health information and referrals for teens with topics such as: health, eating/weight concerns, relationships, violence, AIDS/HIV, drug or alcohol use, sexual relationships, birth control and pregnancy, stress, and sexually transmitted diseases.

839863 - Text line (text "TEEN")
800-852-8336

The Wright Stuff

Online Shopping. Devices may include things that help you get dressed, eat, drink and cook comfortably and safely, garden, bathe and shower and do other daily tasks to help you stay independent. Call to order catalog for $3.00.

111 Harris St.
Crystal Springs, MO 39059
877-750-0376
Website
https://www.thewrightstuff.com/
Categories: Assistive Devices

Transition Iowa

Resources and services for youth and young adults with disabilities.

800-450-8667
Website
https://www.transitioniowa.org

U.S. Citizen and Immigration Services

800-375-5283
Website
https://www.uscis.gov/
Categories: Government

Veterans Administration

Website
https://www.va.gov/
Categories: Veterans Resources

Weather & Road Information, Iowa

511
Categories: Information Helplines

Your Life Iowa - Iowa HHS

Alcohol/drug/gambling problems and suicide prevention.

855-895-8398 - Text
855-581-8111

Disclaimer: This information was provided by community agencies. It may not be all-encompassing and some information changes often. To contact the VBCH Complex Care Office, please call 319-293-8744.

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